What families say about us
Read reviews from families we have supported and see what they say about their experience with us.
Nothing was too much trouble
Rated 5.0 out of 5 on Google, based on 80+ reviews (checked 10 October 2026). Read the Fulwell reviews on Google or the Grindon reviews on Google.
All reviews featured on this page were originally published on Google.
Absolute first class service during an extremely difficult period. The attention to detail, care and professionalism shown was absolutely second to none. Third time we have used Gavin and wouldn’t hesitate to recommend...
When you lose someone you love, you need the right support. Kristina at Gavin Reynolds funeral Directors was amazing. She was professional, kind and nothing was too much trouble...
I cannot recommend Gavin and his team highly enough. They look after my dad and recently my brother and the service was second to none. Kind, caring, compassionate and professional; nothing was too much trouble. They made a difficult day perfect...
How we show reviews
Every quote above was left on one of our two Google listings. You can read all of them yourself at the Fulwell listing and the Grindon listing.
We do not write reviews, commission them, pay for them or offer anything in return for one. We have never asked anybody to take one down.
The quotes are copied word for word and nothing is edited or shortened. The full set is on the listings at those links, including any that are critical of us.
If you think a review here is not genuine, or you left one and want your name taken off this page, email info@grfunerals.co.uk and we will do it the same working day. We will not ask you why.
Leaving a review and making a complaint are separate things, and you can do either or both. Our complaints procedure is published in full.
If you would like to leave one
If we looked after your family and you would like to leave a review, you can do it here. Please say what you actually found; an honest review helps the next family more than a kind one.
Ring us if you would rather say it in person
Good or bad, we would rather hear it. The people who looked after you are the same people who answer the phone.
