A family funeral director, here when you need us
Who we are, how the firm started, and who will actually arrange and conduct the funeral.
Gavin Reynolds owns the business and personally conducts funerals. As an independent family funeral directors, we believe families should know who they are dealing with and feel confident that they will be looked after with care and respect.
From your first conversation with us to the day of the funeral, we aim to provide a personal, consistent service. Wherever possible, the same funeral director will guide you through the arrangements and be there to support you on the day itself.
How the firm started
Gavin’s introduction to the funeral profession began when he was fourteen, after his older sister started training as an embalmer. Curious about her work, he began asking questions and learning about the profession.
At twenty, he joined the industry as a casual driver and bearer. After spending several years working outside the profession, he returned to develop his experience further, learning the mortuary and administrative sides of funeral care.
That experience helped shape the personal approach at the heart of our business today: treating every person who comes into our care with dignity, and every family with compassion.
- 21 April 2017Gavin J. Reynolds & Son Family Funeral Directors Limited was incorporated.
- 2017Fulwell branch opened.
- 2020Grindon branch opened.
What you can expect from us
Arranging a funeral is a deeply personal experience. We understand that every family, every life and every set of wishes is different.
We will listen to what matters to you, explain the choices available and help you make decisions at your own pace. There is no pressure to choose a more expensive coffin, vehicle or funeral package. Our role is to help you arrange a meaningful farewell that reflects your loved one and your wishes.
We want you to feel comfortable talking to us, asking questions and taking the time you need. Both of our branches offer a welcoming, private setting where you can speak with us without feeling rushed.
Two branches, the same personal care
We have two branches in Sunderland, each providing a welcoming place to discuss arrangements and receive support from our team.
Fulwell
78 Sea Road, Sunderland, SR6 9DB. Visit our Fulwell branch to find out more about our facilities and how we can help.
See the branch →
Grindon
205 Gleneagles Road, Sunderland, SR4 8JD. Our Grindon branch offers the same personal approach, with a team ready to guide you through the arrangements.
See the branch →
Both branches offer facilities for families to spend time with their loved ones in private. Please contact us if you would like to discuss the arrangements for visiting. You can also meet our team and read reviews from families we have supported.
Here to listen, whenever you need us
When someone dies, knowing who to turn to can make a difficult time a little easier. When you contact us, you will speak with a member of our team who will listen, answer your questions and explain what happens next.
We understand that bereavement does not follow office hours. Our telephone service is available 24 hours a day, seven days a week.
